The internal staffing market and the four engagement phases
Partners sell the project twice: once to the client, once to the consultants who choose whether to join it.
Firms decline work they cannot uniquely solve. Internally, partners pitch each project and consultants apply, so reputation decides who gets staffed. Phases: contracting (clarify the real problem, expectations, success metrics - cost, revenue, efficiency - and data access); data collection (interviews, questionnaires, site visits, customer conversations); analysis and recommendations with steering-committee check-ins; implementation, optional and separately paid. Standard engagement 3-6 months; diagnostics 15 days to a month.
How the work actually arrives and unfolds.